Fidelity Canada privacy centre

You can get more information about how Fidelity handles your personal information by referring to our Privacy Policy.

When you invest with Fidelity as an investor or do business with Fidelity as an advisor, you consent to the collection, use and disclosure of your personal information.

When you visit fidelity.ca, complete a Fidelity quiz, use a Fidelity tool, enter a Fidelity contest or sign up for, or access, newsletters, webinars, webcasts, podcasts and other Fidelity content, you are also asked to consent to the collection, use and disclosure of your personal information.

The choice to provide Fidelity with your consent to the collection, use and disclosure of your personal information is always yours. However, your decision to withhold such consent may limit our ability to provide you with certain products or services.

Yes. Our website uses the following cookies:

A commercial electronic message (CEM) is an electronic message that has as its purpose encouraging participation in a commercial activity, and that is sent from or received by a computer in Canada. 

Messages that contain operational or administrative information (e.g., information about your account if you’re an investor).

Yes, we need either your express consent or your implied consent to send you these messages. “Express consent” means that you have agreed to receive our messages. If you are an advisor, we rely on implied consent to send you these messages, based on our existing business relationship, unless you have indicated otherwise. If you are a current investor or were an investor with us within the past two years and meet a certain threshold for the amount of assets in your accounts, we also rely on implied consent to send you these messages, unless you have indicated otherwise. If you are a member of the general public, we will generally obtain your express consent to email you, unless there is implied consent to email you that conforms with applicable anti-spam laws. 

You can click on the “Unsubscribe” button at the bottom of the email, or reply STOP to a text message and/or click on the link in that message to update your subscription preferences. 

Your personal information may be stored or processed in or outside Canada. The information will be protected with appropriate safeguards, but may be subject to the laws of the jurisdiction where it is held.

Fidelity has rigorous security and safeguard processes and procedures in place to ensure that all of your account or personal information remains safe from theft, loss or unauthorized access.

Our processes assist in the prevention of any unauthorized access to your account information that may arise from attempts to commit fraud or identity theft. Fidelity may change this ID validation process from time to time as industry best practices evolve.

When you receive a text message, reply STOP to the message, or click on the link to update your text message or email preferences.