FidelityConnects: Inside the Vault: North American banks and financials today

Join our panel for an in depth look at the trends reshaping the banking and financials sectors in North America. Discover how institutions are responding to interest rate changes, what analyst sentiment reveals about consumer resilience, and which sector themes are emerging as potential drivers of future growth.

Play Video
Click to play video
Transcript

00:01.001 --> 00:06.573
<b>Subtitles are AI Generated</b>

00:07.507 --> 00:09.909
Hello, and welcome to Fidelity Connects.

00:09.909 --> 00:13.580
I'm Lauren Gardy, Vice President of Strategic Partnerships.

00:13.580 --> 00:17.884
The big six Canadian banks posted robust first quarter results

00:17.884 --> 00:21.721
marking the first time all have exceeded earnings estimates.

00:21.721 --> 00:25.892
In total the banks reported approximately $19 billion in

00:25.892 --> 00:30.063
profit, an increase in about $14 billion in the first quarter of

00:30.063 --> 00:34.234
last year. But delinquency data shows that more consumers are

00:34.234 --> 00:36.336
struggling to pay off their debts.

00:36.336 --> 00:40.273
At the same time early AI volatility is creating sharper dispersion

00:40.273 --> 00:44.544
across financials worldwide leading our next guests towards risk

00:44.544 --> 00:48.815
preservation and selective opportunities in areas like insurance,

00:48.815 --> 00:51.418
North American banks, and Japan.

00:51.418 --> 00:54.187
What does this ultimately mean for investors right now?

00:54.187 --> 00:57.891
Joining me to break it all down is Global Financial Services fund portfolio

00:57.891 --> 01:02.695
manager, Lee Sotos, and equity research analyst, Thomas Goldthorpe.

01:02.695 --> 01:06.599
Welcome, Lee and Thomas, thank you so much for joining us today.

01:06.599 --> 01:08.802
Lee, why don't we start our conversation over with you?

01:08.802 --> 01:12.205
What a week this has been, so much volatility, geopolitically in the Middle

01:12.205 --> 01:16.276
East, tariff uncertainty, back and forth inflation prints, how are

01:16.276 --> 01:20.213
you breaking this all down really and does this look like a expectation

01:20.246 --> 01:27.220
change for growth in 2026 or just noise that the market is digesting.

01:27.220 --> 01:31.691
I think that's a good place to start because over

01:31.691 --> 01:35.795
the last number of months I think if you look at

01:35.795 --> 01:40.800
the industry we've had a number of different

01:40.800 --> 01:45.105
observations or concerns kind

01:45.105 --> 01:50.443
of come up, whether it is tariffs, as you mentioned,

01:50.443 --> 01:55.482
worries about private credit, worries about AI's

01:55.482 --> 02:01.221
impact on different sectors, and most

02:01.221 --> 02:04.824
recently war with Iran.

02:04.824 --> 02:08.895
I think what we're looking at right now is

02:08.895 --> 02:13.833
more kind of a consolidation phase where

02:13.833 --> 02:17.937
the banks and insurance companies that we look at

02:17.937 --> 02:24.110
have performed quite well through 2025.

02:24.110 --> 02:28.014
I think we're at this point where things have traded off a little bit but at

02:28.014 --> 02:32.252
the same token I don't think investors quite know

02:32.252 --> 02:36.222
sort of what to make about the situation in Iran yet.

02:36.222 --> 02:40.727
When we see days of high volatility I think

02:40.727 --> 02:44.764
investors have a tendency to always look at the tail risk

02:44.764 --> 02:48.768
so you get a lot of sort of stagflation

02:48.768 --> 02:52.772
narrative that people will jump to and then it

02:52.772 --> 02:57.243
sort of clears out the next day and things settle down a little bit.

02:57.243 --> 03:01.714
The space has done quite well and has been pretty resilient,

03:01.714 --> 03:03.650
if you think about it.

03:03.650 --> 03:07.687
Over the last three months most geographies

03:07.687 --> 03:11.391
and most subsectors are still up.

03:11.391 --> 03:15.361
We've seen a bit of a trade-off in some of the subsectors over this past

03:15.361 --> 03:19.299
month but overall valuations

03:19.299 --> 03:23.102
haven't changed that much.

03:23.102 --> 03:27.307
When we kind of look forward I think the bigger

03:27.307 --> 03:31.311
question is sort of how long the Iran

03:31.311 --> 03:35.281
situation plays out and that will kind of

03:35.281 --> 03:38.585
inform decision making going forward.

03:38.585 --> 03:40.954
That's a good reminder for our audience.

03:40.954 --> 03:44.924
Looking back over history in your tenure and careers at Fidelity is there a

03:44.924 --> 03:48.962
time in the past where we've lived through something similar or a story that

03:48.962 --> 03:52.165
sticks out to you that really you would leave with our listeners on the line in

03:52.165 --> 03:55.868
terms of advice for looking through the noise and what's more important to look

03:55.868 --> 03:59.005
at from a portfolio perspective.

03:59.005 --> 04:03.743
I think for myself I still look at this more

04:03.743 --> 04:08.948
akin to a 1999, 2000,

04:08.948 --> 04:13.186
2001 where there

04:13.186 --> 04:17.357
was a lot of hype about the internet and how that was

04:17.357 --> 04:20.026
going to impact things.

04:20.026 --> 04:23.997
You see a lot of that as far as AI or

04:23.997 --> 04:29.168
artificial intelligence and its impact on different industries.

04:29.168 --> 04:33.306
There's a lot of capital going into different parts

04:33.306 --> 04:35.508
of AI.

04:35.508 --> 04:39.445
Right now there's a lot of concerns about it

04:39.445 --> 04:43.483
but at the same token the world found a

04:43.483 --> 04:48.121
way to adapt and I think we're

04:48.121 --> 04:52.225
looking at most of our industries and

04:52.225 --> 04:56.262
viewing AI as basically an

04:56.262 --> 04:59.832
enhancer and enabler.

04:59.832 --> 05:02.568
I would probably put it more akin to that.

05:02.568 --> 05:03.569
Thomas.

05:03.569 --> 05:06.973
I would generally agree with that. I think in these situations of high

05:06.973 --> 05:11.210
uncertainty, high volatility, you want to look at

05:11.210 --> 05:15.214
different scenarios and try to see, oaky, what are

05:15.214 --> 05:19.352
upside, what are downside, kind of really understand the risks, and

05:19.352 --> 05:23.990
make sure you're in positions where you get positive asymmetry

05:23.990 --> 05:27.260
returns, and really understand kind of the downside.

05:27.260 --> 05:31.230
At the same time, to Lee's point, I think a lot of this technological

05:31.230 --> 05:35.535
innovation, a lot these geopolitical events impact companies

05:35.535 --> 05:39.605
differently and oftentimes the

05:39.605 --> 05:44.644
first reaction by the markets, not the correct reaction, oftentimes

05:44.644 --> 05:48.614
the whole sector trades down in parallel, where

05:48.614 --> 05:51.818
in actuality there's real winners and losers.

05:51.818 --> 05:55.822
Whether it's the AI, whether it's the Iran War, whether it's

05:55.822 --> 06:00.159
some other stuff coming out, I think the key is

06:00.159 --> 06:04.297
there is actually a lot of opportunity to pick stocks

06:04.297 --> 06:08.901
and a lot of opportunity to not

06:08.901 --> 06:13.373
necessarily get too caught up in the consensus narrative because

06:13.373 --> 06:17.810
oftentimes in these situations where there's max uncertainty, everything sells,

06:17.810 --> 06:23.149
and then if you give it six months, one year, two years,

06:23.149 --> 06:27.487
the reality of the situation plays out on the true fundamental

06:27.487 --> 06:32.892
impact and you often get rewarded for having

06:32.892 --> 06:35.228
a differentiated view.

06:35.228 --> 06:39.365
A great thing with Fidelity, and I'm sure Lee can attest to this as well,

06:39.365 --> 06:43.503
is we have a structure in place where you can take these longer

06:43.503 --> 06:47.540
term views. We don't have to worry about what my next 12

06:47.540 --> 06:51.811
hours of performance is gonna be or my next month of performance is gonna be,

06:51.811 --> 06:54.714
I can take that one to two year view.

06:54.747 --> 06:58.785
What generally happens in these situations is on

06:58.785 --> 07:02.755
a one to two year basis you go into a

07:02.755 --> 07:06.559
position expecting it's gonna take that long to resolve but the market's

07:06.559 --> 07:10.696
generally smart, they figure it out, they often get that return in only

07:10.696 --> 07:12.432
a couple of months.

07:12.432 --> 07:15.668
Yes, it's a good reminder for our audience so thank you for sharing that.

07:15.668 --> 07:19.172
Another theme we haven't touched on yet would be policy divergence, looking on

07:19.172 --> 07:23.276
a global scale. For the past decade or so, seemingly, a lot of main countries

07:23.276 --> 07:26.012
have moved their rates in similar direction.

07:26.012 --> 07:30.116
Now we're seeing divergence amongst US, Japan, ECB.

07:30.116 --> 07:33.286
How does this play into your portfolio allocation specifically when you're

07:33.286 --> 07:38.191
looking at, say, financial institutions that have a global presence?

07:38.191 --> 07:42.228
I think for the global portfolio, and

07:42.228 --> 07:46.299
I've mentioned this in past conversations, we

07:46.299 --> 07:50.236
really try to take the

07:50.236 --> 07:55.174
portfolio and make it as rate agnostic as we can.

07:55.174 --> 07:59.245
We don't feel like we have necessarily an edge in

07:59.245 --> 08:01.514
predicting global rates.

08:01.514 --> 08:05.518
When you look at the portfolio it's very well balanced between those

08:05.518 --> 08:09.956
names that would benefit from cuts in interest rates or

08:09.956 --> 08:13.993
those names that would benefit from higher for longer.

08:13.993 --> 08:19.232
When we go into sort of our quarterly risk meetings

08:19.232 --> 08:23.269
one of the smallest factors impacting the portfolio is actually global

08:23.269 --> 08:27.540
interest rates. We try not to really make an explicit

08:27.540 --> 08:32.011
call, although we may have some tilts from geography to geography

08:32.011 --> 08:35.748
but not necessarily at a portfolio level.

08:35.748 --> 08:40.019
That's great. Let's focus in on the US for a minute, curious

08:40.019 --> 08:43.055
best guess what your expectation of US rate cuts in the future would be and if

08:43.055 --> 08:47.226
they're somewhat limited based on sticky inflation and strong consumer

08:47.226 --> 08:49.595
data that we continue to see.

08:49.595 --> 08:53.833
I think there are definitely puts and takes on where

08:53.833 --> 08:58.404
the rate cut path will take.

08:58.404 --> 09:02.775
The forward curve is still predicting rate cuts and I think that's a reasonable

09:02.775 --> 09:06.812
outcome but timing around geopolitical events will

09:06.812 --> 09:11.417
definitely have some impact on that.

09:11.417 --> 09:14.220
Let's pivot to global deregulation as well.

09:14.220 --> 09:17.056
This was a really big theme through 2025.

09:17.056 --> 09:19.959
I believe we're still seeing this play out through 2026.

09:19.959 --> 09:24.363
Looking at US financials specifically where do you see areas of deregulation

09:24.363 --> 09:28.601
being, say, the biggest beneficiaries and maybe the more least impacted sectors

09:28.601 --> 09:32.705
or areas within your coverage through this year.

09:32.705 --> 09:36.776
First off, I think the thematic around deregulation

09:36.776 --> 09:40.212
is powerful for the banks.

09:40.212 --> 09:44.383
Background is we had the global financial crisis, everyone identified

09:44.383 --> 09:48.754
the banks as being evil

09:48.754 --> 09:52.725
and creating a lot of the systematic risk that we saw in the

09:52.725 --> 09:57.563
world. Then for roughly 15 years after

09:57.597 --> 10:02.134
2009 the regulators year after year punish

10:02.134 --> 10:05.805
the banks, whether with higher capital, more control, more qualitative

10:05.805 --> 10:12.645
controls, more, more, more regulation, de-risking

10:12.645 --> 10:17.450
the balance sheets. Ut was viewed as, okay, banks are a problem,

10:17.450 --> 10:20.953
they need more regulation, they need more control.

10:20.953 --> 10:25.925
Then we had this kind of complete 180 shift

10:25.925 --> 10:30.096
in the regulatory view starting kind of

10:30.096 --> 10:34.100
late '24, early '25 in that there's

10:34.100 --> 10:38.037
this growing consensus, not just in the US but in Canada and

10:38.037 --> 10:42.308
Europe and a lot of areas in the world that we

10:42.308 --> 10:47.713
just went through a decade of kind of low growth, low stagnant growth.

10:47.713 --> 10:51.684
There's this increasingly amount of debt in

10:51.684 --> 10:55.721
society, productivity being really poor, something needs

10:55.721 --> 10:59.925
to change. One idea that's come up is let's get

10:59.925 --> 11:03.863
growth higher, let's focus on productivity, let's focus on

11:03.863 --> 11:05.264
economic growth.

11:05.264 --> 11:09.435
And one solution that came from that was, hey, let's actually

11:09.435 --> 11:15.274
deregulate the banks, the banks are now our friend, and

11:15.274 --> 11:18.477
going from a world of, okay, every year we're going to make it harder for you

11:18.477 --> 11:22.581
to lend, every year we are going to make it less profitable for you to

11:22.615 --> 11:26.052
lend, we're going to keep going deeper and deeper in your organization, putting

11:26.052 --> 11:30.222
more and more controls on what you can and can't do to, okay,

11:30.222 --> 11:34.326
we actually want banks to lend more, we

11:34.326 --> 11:38.497
want banks help fuel this potential

11:38.497 --> 11:42.201
economic recovery.

11:42.201 --> 11:46.172
In a Canadian context that comes through an idea, okay, want to build these big

11:46.172 --> 11:50.342
national infrastructure projects so the banks

11:50.342 --> 11:54.413
could be a solution to provide the financing required to finance

11:54.413 --> 11:58.918
these multi-billion dollar projects.

11:58.918 --> 12:03.355
That is a big transition from

12:03.355 --> 12:07.426
every year your kind of returns would go down a

12:07.426 --> 12:09.495
bit or you would have to post more capital.

12:09.495 --> 12:12.865
There's all this restriction and it would just get a little bit worse every

12:12.865 --> 12:16.869
year. Now we're in a world where at

12:16.869 --> 12:21.373
absolute worst it's not getting worse and it's actually getting better

12:21.373 --> 12:23.375
in cases.

12:23.375 --> 12:27.580
So seeing some signs that potential capital could go lower,

12:27.580 --> 12:32.618
potential various liquidity rules, various non-financial

12:32.618 --> 12:36.589
restrictions could be loosened.

12:36.589 --> 12:40.793
All those things are generally a positive driver on

12:40.793 --> 12:44.363
both bank earnings but also on bank returns.

12:44.363 --> 12:48.501
Even just the perception around the banks that you don't have to worry

12:48.501 --> 12:51.704
about, okay, what's the next thing that's coming.

12:51.704 --> 12:54.840
That's the other thing. It's coming and then it's like, okay, what's next?

12:54.840 --> 12:57.877
Is there gonna be a special tax on banks, is there gonna be even more

12:57.877 --> 13:01.914
restrictions on growth, in their next round of

13:01.914 --> 13:05.084
audits are they going to find even more bad stuff?

13:05.084 --> 13:10.156
Now it's more, okay, what's the good thing that is going to come, It

13:10.156 --> 13:14.126
does very much change both the financial but also kind of the

13:14.126 --> 13:16.228
sentiment around the space as well.

13:16.228 --> 13:20.132
Very fascinating. I'm curious how this translates into investment themes within

13:20.132 --> 13:23.936
the portfolio. Is this a good case for investment banks specifically if there's

13:23.936 --> 13:26.105
more M&A activity happening?

13:26.105 --> 13:30.075
Also curious, regional banks, if that changes your view on how you're viewing

13:30.075 --> 13:33.245
smaller banks in the US.

13:33.245 --> 13:37.616
I think the US in general is probably

13:37.616 --> 13:42.855
out in front most as far as deregulation.

13:42.855 --> 13:47.026
When you look at the various measures, as Thomas

13:47.026 --> 13:51.297
had mentioned, you've got Basel

13:51.297 --> 13:55.434
III endgame or new capital rules coming out, those should be released

13:55.434 --> 13:58.103
for comment sometime in March.

13:58.103 --> 14:02.441
Now the Fed is talking about liquidity rules

14:02.441 --> 14:06.579
and allowing banks to

14:06.579 --> 14:10.549
use prepositioned collateral at

14:10.549 --> 14:14.753
the discount window and utilize that as liquidity

14:14.753 --> 14:18.190
where historically they have not been able to.

14:18.190 --> 14:22.962
You've also seen the guardrails or

14:22.962 --> 14:27.199
the stepping off points of 100 billion for

14:27.199 --> 14:32.137
certain regulations being moved up to 150 billion.

14:32.137 --> 14:36.842
The next step is moving the next category up to

14:36.842 --> 14:39.078
370 billion.

14:39.078 --> 14:43.015
You actually have certain things that benefit

14:43.015 --> 14:47.386
different parts. The capital rules are definitely more favourable

14:47.386 --> 14:51.323
for, say, the investment banks or the large

14:51.323 --> 14:57.062
G-SIBs like a JP Morgan or a Bank of America.

14:57.062 --> 15:01.233
Some of the other rules, there's also new mortgage rules coming out

15:01.267 --> 15:04.904
that would lessen capital for mortgages.

15:04.904 --> 15:08.941
Those would benefit probably more via regional banks that are more

15:08.941 --> 15:13.279
interested in getting back into mortgage.

15:13.279 --> 15:17.449
M&A is certainly a topic.

15:17.449 --> 15:21.720
We've seen M&A, different deals

15:21.720 --> 15:25.858
that have already been done have been approved much

15:25.858 --> 15:29.895
quicker than they have versus the last 15 or

15:29.895 --> 15:31.964
20 years.

15:31.964 --> 15:36.302
I think the US banking industry in

15:36.302 --> 15:39.004
particular really needs consolidation.

15:39.004 --> 15:43.142
There's still 3,000 banks out there and right now

15:43.142 --> 15:47.579
I think there is a window in which consolidation can actually happen.

15:47.579 --> 15:50.783
Hello, investors. We'll be back to the show in just a moment.

15:50.783 --> 15:54.119
I wanted to share that here at Fidelity, we value your opinion.

15:54.119 --> 15:57.156
Please take a few minutes to help us shape the future of Fidelity Connects

15:57.156 --> 16:01.627
podcasts. Complete our listener survey by visiting fidelity.ca/survey,

16:01.627 --> 16:03.996
and you could win one of our branded tumblers.

16:03.996 --> 16:07.299
Periodic draws ending by March 30th, 2026.

16:07.299 --> 16:10.903
And don't forget to listen to Fidelity Connects, the Upside, and French

16:10.903 --> 16:14.940
DialoguesFidelity podcasts available on Apple, Spotify, YouTube, or wherever

16:14.940 --> 16:18.410
else you get your podcasts. Now back to today's show.

16:18.410 --> 16:22.514
Three thousand is a big difference from what we have here in Canada, for sure.

16:22.514 --> 16:26.085
Both of you cover global, especially Lee, let's zoom out from the US a little

16:26.085 --> 16:29.788
bit. Considering all these themes we've talked about, policy divergence, global

16:29.788 --> 16:34.193
deregulation, US dominance, how are you considering valuations

16:34.193 --> 16:37.096
being a little bit higher in the US and North America versus those in

16:37.096 --> 16:40.666
international markets, and are you focused on any geographies outside of North

16:40.666 --> 16:45.437
America specifically?

16:45.437 --> 16:49.575
I think valuations in Europe have largely caught up

16:49.575 --> 16:54.313
to the US, particularly if you look at price-to-tangible book

16:54.313 --> 16:57.416
which we do tend to look at in the banking sector.

16:57.416 --> 17:01.754
Insurance is

17:01.754 --> 17:04.656
fairly comparable as well.

17:04.656 --> 17:08.894
I don't think the valuation discrepancies are

17:08.894 --> 17:10.963
quite as large as they have been in past.

17:10.963 --> 17:15.200
When we

17:15.200 --> 17:19.271
kind of are looking at the portfolio now we do have a

17:19.271 --> 17:23.542
tilt towards North America and

17:23.542 --> 17:27.746
part of that right now is advantageous just because of

17:27.746 --> 17:31.817
kind of the energy security where

17:31.817 --> 17:37.089
we look at Europe or we look at portions of Asia and

17:37.089 --> 17:40.159
net energy importers.

17:40.159 --> 17:44.296
Right now we sort of see a little more insulation within kind

17:44.296 --> 17:49.101
of North America, whether it's insurance or

17:49.101 --> 17:51.537
banks or whatever.

17:51.537 --> 17:56.742
There is a bit of a tilt to the portfolio towards that right now

17:56.742 --> 18:00.846
but we also like Asia for certain growth

18:00.846 --> 18:05.150
dynamics and we do believe that

18:05.150 --> 18:10.255
what is going on in the Middle East is transitory

18:10.255 --> 18:14.193
so we've positioned the portfolio

18:14.193 --> 18:18.263
relatively heavily in Japan which is also going

18:18.263 --> 18:22.401
through its own deregulatory phase trying to become more sort

18:22.401 --> 18:27.573
of shareholder friendly, other

18:27.573 --> 18:31.877
areas like Singapore which is heavy in wealth management.

18:31.877 --> 18:36.348
We're finding opportunities on a global basis with

18:36.348 --> 18:41.186
right now maybe a slight tilt towards North America.

18:41.186 --> 18:45.524
Just on that point I would add that in these times of elevated

18:45.524 --> 18:49.761
uncertainty, elevated volatility, opportunities

18:49.761 --> 18:52.131
do present themselves between these markets.

18:52.131 --> 18:56.135
Being able to watch these different markets, a lot of the participants are just

18:56.135 --> 19:00.105
focused on one market, but being able to see, okay, this market, this market,

19:00.105 --> 19:04.042
this market, this market, seeing different kinds of dislocations, especially in

19:04.042 --> 19:08.480
these times of high uncertainty you can have pretty outsized

19:08.480 --> 19:12.885
relative moves that don't necessarily reflect the long term

19:12.885 --> 19:17.122
intrinsic value or relative intrinsic value of these companies so

19:17.122 --> 19:21.360
it does present opportunities to be flexible and take advantage of

19:21.360 --> 19:23.162
being an active manager.

19:23.162 --> 19:26.431
And very helpful, I'm sure, that you're able to rely on Fidelity's global bench

19:26.431 --> 19:28.200
and actually being in these countries as well.

19:28.200 --> 19:32.571
Yes, without a doubt. Having sort of the global analyst

19:32.571 --> 19:36.675
profile that we do gives us

19:36.675 --> 19:40.846
not only the ability to understand different

19:40.846 --> 19:45.184
markets better just with their input but also

19:45.184 --> 19:47.252
not just buy national champions.

19:47.252 --> 19:51.323
We can buy and invest in different

19:51.323 --> 19:55.661
companies that our analysts find more interesting than just

19:55.661 --> 20:02.100
sort of buying the biggest bank in each country.

20:02.100 --> 20:06.104
Find countries that have gone through similar type transitions

20:06.104 --> 20:10.442
and being able to study how those transitions impact the financial institutions

20:10.442 --> 20:14.246
before other markets are also going through it.

20:14.246 --> 20:17.816
You can kind of see the analogies, you can see the patterns, and kind of take

20:17.816 --> 20:21.720
advantage of that learning. We, obviously, have the big note system seeing,

20:21.720 --> 20:25.757
say, hey, this regulation happened or they got hit by this or

20:25.757 --> 20:30.262
such and such happened, let's go back, let's do our research.

20:30.262 --> 20:34.333
You have these on the ground experts as well through the specialized analyst

20:34.333 --> 20:38.837
team, all that plays into helping

20:38.837 --> 20:40.472
to find the best opportunity.

20:40.472 --> 20:43.642
Yeah, tremendous expertise that you all have access to.

20:43.642 --> 20:46.144
Let's spend some time focusing in on AI.

20:46.144 --> 20:50.182
Now, there's a lot of investor debate about CapEx versus ROI, what we're

20:50.182 --> 20:52.584
seeing with companies implementing it.

20:52.584 --> 20:56.421
Curious what you've seen within financial services, if there's specific regions

20:56.421 --> 21:00.525
or areas within financial markets where you've seen AI really add value or

21:00.525 --> 21:02.094
have a use case.

21:02.094 --> 21:06.365
I think within the Canadian context what you've

21:06.365 --> 21:11.036
seen is AI is used to kind of increase productivity

21:11.036 --> 21:15.407
but a lot of the productivity increases are a lot of the mundane tasks

21:15.407 --> 21:17.442
that people need to do.

21:17.442 --> 21:21.747
You see a lot in private wealth that now you can have AI

21:21.747 --> 21:25.684
just take notes of the calls that are being done.

21:25.684 --> 21:29.688
They help populate your CRM

21:29.688 --> 21:34.393
software and stuff. A lot of it is

21:34.393 --> 21:38.096
not necessarily rocket science but a lot the data entry.

21:38.096 --> 21:41.900
You receive data on mortgage applications, you can just auto enter it into the

21:41.900 --> 21:45.203
computer as opposed to having someone manually having to do it.

21:45.237 --> 21:47.506
It's a lot of stuff like that.

21:47.506 --> 21:54.446
It has had a visible increase in productivity.

21:54.446 --> 22:00.319
Now I think the banks are taking a twofold approach on it. On one hand

22:00.319 --> 22:04.523
it clearly has slowed down hiring, not necessarily laying off people per se

22:04.523 --> 22:08.560
but it's more they're managing the

22:08.560 --> 22:10.862
employment count through attrition.

22:10.862 --> 22:15.067
The other hand is now your front office staff

22:15.067 --> 22:18.904
is more productive so they can go and do more selling and spend more time with

22:18.904 --> 22:21.440
their customers.

22:21.440 --> 22:23.942
That's been like the two dynamics.

22:23.942 --> 22:27.879
More on the programming side, productivity of

22:27.879 --> 22:31.850
programmers has gone up 20, 30% so, again, you have

22:31.850 --> 22:35.854
to hire less developers but also you can accelerate the pace

22:35.854 --> 22:39.891
of innovation of your product. What we've seen so far

22:39.891 --> 22:44.496
is a lot of

22:44.496 --> 22:47.432
the productivity gains both the customer wins, they get a better product that's

22:47.432 --> 22:51.603
updated quicker but also

22:51.603 --> 22:53.705
your cost increase has gone down.

22:53.705 --> 22:57.676
You get to increase, generally, profitability but also your

22:57.676 --> 23:00.479
customers are also happy because they're getting a better product.

23:00.479 --> 23:02.414
Yes, it's a win-win.

23:02.414 --> 23:04.349
Lee, are you seeing any trends outside of Canada?

23:04.349 --> 23:08.286
Would Canada be ahead of the curve or is this common across a few countries?

23:08.286 --> 23:12.357
I would say from my experience looking on a

23:12.357 --> 23:17.262
global basis Canada and the US are probably

23:17.262 --> 23:21.099
ahead of the curve.

23:21.099 --> 23:25.270
You look at a bank like a JP Morgan

23:25.270 --> 23:29.508
or a Bank of America or Wells Fargo, they're investing very heavily

23:29.508 --> 23:33.745
in AI tools.

23:33.745 --> 23:37.816
You're also seeing it kind of within the investment

23:37.816 --> 23:42.120
banks as well. Morgan Stanley is using it now

23:42.120 --> 23:48.427
for wealth management.

23:48.427 --> 23:52.397
Thomas and I were joking that there's a lot of

23:52.397 --> 23:57.669
use cases out there but right now they're still kind of ethereal.

23:57.669 --> 24:02.541
You're listening to banks and a lot of it is productivity enhancing

24:02.541 --> 24:06.578
but you are starting to see some areas where

24:06.578 --> 24:11.383
it's becoming more customer facing and maybe moving

24:11.383 --> 24:16.288
more towards revenue generation or idea generation.

24:16.288 --> 24:20.258
Outside of the US and Canada, a little bit in

24:20.258 --> 24:24.429
Asia but there's only a couple banks that I would say are

24:24.429 --> 24:30.836
kind of leaders, maybe DBS in Singapore.

24:30.836 --> 24:34.573
Generally, you're seeing a little bit less in Europe.

24:34.573 --> 24:38.543
I think some of that has to do with the fact that

24:38.543 --> 24:42.714
you have fairly self-contained countries with

24:42.714 --> 24:47.285
maybe one or two champions that have kind of their own competitive moats

24:47.285 --> 24:51.256
that don't feel kind of maybe the need to

24:51.256 --> 24:55.627
lead but can be kind of the fast followers

24:55.627 --> 25:00.165
and buy the technology and adapt it sort of

25:00.165 --> 25:02.067
behind everyone else.

25:02.067 --> 25:06.271
There are still banks in Europe that are at the forefront

25:06.271 --> 25:10.609
but maybe not quite as much as we're seeing in North America.

25:10.609 --> 25:12.777
Interesting. Well, it'll be a good space to keep an eye on. I'm sure next time

25:12.777 --> 25:16.147
we have you on the call we'll have a new update on that as well.

25:16.147 --> 25:18.216
I wanted to touch on crypto before we wrap up.

25:18.216 --> 25:21.953
Obviously, we're seeing different regulatory restrictions on cryptocurrency but

25:21.953 --> 25:24.789
it's still an emerging asset class, if you will.

25:24.789 --> 25:29.961
How do you see it playing into mainstream financial markets?

25:29.961 --> 25:31.530
Do you want to start?

25:31.530 --> 25:36.668
Sure.

25:36.668 --> 25:40.639
I think there's two things. One, the banks have done a lot of work

25:40.639 --> 25:46.044
on it and I think they're prepared for

25:46.044 --> 25:49.414
innovation as it comes.

25:49.414 --> 25:53.418
I think right now as we sit here today there's a lot of

25:53.418 --> 25:57.389
interesting things that can be done with crypto.

25:57.389 --> 26:01.793
There's a lot of innovation that will come on the back of the new technology

26:01.793 --> 26:06.631
but there's also a lot of debate around the regulatory side of it.

26:06.631 --> 26:10.569
A lot of the 1.0 applications are really just circumventing the

26:10.569 --> 26:14.573
existing regulatory system and I don't think that's really what the regulators

26:14.573 --> 26:16.675
want.

26:16.675 --> 26:21.012
At the same time there's clear efficiencies in certain areas like cross-border

26:21.012 --> 26:25.250
FX, trade settlement, stuff like that where

26:25.250 --> 26:28.987
there is a real use case there.

26:28.987 --> 26:32.924
The way I would think about it is it's probably ultimately

26:32.924 --> 26:38.163
going to be productivity enhancing for the banks, and the banks will adjust,

26:38.163 --> 26:42.100
more so than a true disruptor

26:42.100 --> 26:46.071
that is gonna kill all the banks or some more

26:46.071 --> 26:50.442
dramatic stuff you hear about because ultimately I think the regulators will

26:50.442 --> 26:54.613
put regulation around crypto so it won't

26:54.613 --> 26:59.484
be as maybe transformative for new entrants as

26:59.484 --> 27:02.087
it may initially look when you first consider it.

27:02.087 --> 27:06.157
I would agree. I think when we talk about crypto we're really talking

27:06.157 --> 27:09.628
about stablecoins.

27:09.628 --> 27:13.898
Stablecoins within the US framework right

27:13.898 --> 27:17.936
now, you had the Genius Act, the Clarity Act, and those are

27:17.936 --> 27:22.407
being held up by sort of

27:22.407 --> 27:26.611
will stablecoins be able to to pay rewards

27:26.611 --> 27:31.783
or some form of interest  which I

27:31.783 --> 27:34.552
think the banks are obviously against.

27:34.552 --> 27:37.656
The banks already have a competing product.

27:37.656 --> 27:41.826
You've got tokenized deposits which would essentially

27:41.826 --> 27:44.829
do the same thing.

27:44.829 --> 27:48.900
I think Thomas has a good point

27:48.900 --> 27:52.937
in that a lot of cross-border solutions could

27:52.937 --> 27:57.275
come into being through stablecoins

27:57.275 --> 28:01.246
but the regulation of stablecoins still needs to be figured

28:01.246 --> 28:03.014
out at this point.

28:03.014 --> 28:05.417
Niche applications for now.

28:05.417 --> 28:08.687
Before we wrap up, looking at current positioning in the portfolio and really,

28:08.687 --> 28:11.756
I guess, leaving our listeners with final thoughts on Canadian financials.

28:11.756 --> 28:14.893
We started the conversation by pointing out how profitability of the banks has

28:14.893 --> 28:18.730
increased but so have delinquency rates so I'm curious how the two of you are

28:18.730 --> 28:20.532
looking at this space.

28:20.532 --> 28:24.569
I think in Canada, as you

28:24.569 --> 28:27.105
said, there's competing factors.

28:27.105 --> 28:31.509
On the more positive side, reported reasonable earnings and

28:31.509 --> 28:36.881
should have a reasonable earnings setup going forward on credit normalization,

28:36.881 --> 28:40.885
this deregulation theme, and the ultimate benefits of

28:40.885 --> 28:45.724
some of the policies that the Prime Minister is putting in effect.

28:45.757 --> 28:50.161
At the same time, those have to be balanced by effectively

28:50.161 --> 28:52.363
peak valuations.

28:52.363 --> 28:56.501
Credit, as you noted, is more kind of stabilizing, housing prices are

28:56.501 --> 29:00.905
still coming down.

29:00.905 --> 29:04.843
Carney is saying a lot of the right stuff, and I think he's trying to do a lot

29:04.843 --> 29:08.346
of the right things, but when you actually look on the ground, how many new

29:08.346 --> 29:12.617
projects have really been announced

29:12.617 --> 29:16.821
since he's become prime minister, how many have been approved, how

29:16.821 --> 29:20.291
many shovels are in the ground? It's just the timing of when that could come

29:20.291 --> 29:24.529
and the handoff from kind of this muted growth environment we're in today to

29:24.529 --> 29:27.632
kind of potentially an acceleration.

29:27.632 --> 29:31.636
I think in that way, there's both positives and negatives to

29:31.636 --> 29:35.073
be weighed. If you kind of look outside the banks there's obviously been a lot

29:35.073 --> 29:39.944
of volatility in the remaining financials.

29:39.944 --> 29:44.048
Again, that presents opportunity to trade

29:44.048 --> 29:47.986
these different themes off against each

29:47.986 --> 29:52.223
other. It's very much everything

29:52.223 --> 29:56.728
is sold off so there's times where you can find

29:56.728 --> 29:59.297
real dislocations here.

29:59.297 --> 30:06.638
For our model where we cover these companies no matter what

30:06.638 --> 30:09.107
these kinds of volatility has generally been a good thing.

30:09.107 --> 30:11.843
Yes, volatility can create opportunity.

30:11.843 --> 30:14.846
Looks like we're at time but thank you both very much, Lee and Thomas, for

30:14.846 --> 30:17.816
joining us today. Appreciate your insights, as always.

30:17.816 --> 30:20.451
Thanks for watching or listening to the Fidelity Connects

30:20.451 --> 30:24.756
podcast. Now if you haven't done so already, please subscribe to Fidelity

30:24.756 --> 30:28.126
Connects on your podcast platform of choice.

30:28.126 --> 30:30.962
And if you like what you're hearing, please leave a review or a five-star

30:30.962 --> 30:34.933
rating. Fidelity Mutual Funds and ETFs are available by working with

30:34.933 --> 30:38.303
a financial advisor or through an online brokerage account.

30:38.303 --> 30:42.006
Visit fidelity.ca/howtobuy for more information.

30:42.006 --> 30:45.844
While on Fidelity.ca, you can also find more information on future live

30:45.844 --> 30:49.981
webcasts. And don't forget to follow Fidelity Canada on YouTube, LinkedIn,

30:49.981 --> 30:51.282
and Instagram.

30:51.282 --> 30:54.152
We'll end today's show with a short disclaimer.

30:54.152 --> 30:57.989
The views and opinions expressed on this podcast are those of the participants,

30:57.989 --> 31:01.926
and do not necessarily reflect those of Fidelity Investments Canada ULC or

31:01.926 --> 31:05.930
its affiliates. This podcast is for informational purposes only, and should not

31:05.930 --> 31:08.466
be construed as investment, tax, or legal advice.

31:08.466 --> 31:10.768
It is not an offer to sell or buy.

31:10.768 --> 31:15.106
Or an endorsement, recommendation, or sponsorship of any entity or securities

31:15.106 --> 31:19.911
cited. Read a fund's prospectus before investing, funds are not guaranteed.

31:19.911 --> 31:23.481
Their values change frequently, and past performance may not be repeated.

31:23.481 --> 31:25.817
Fees, expenses, and commissions are all associated

31:25.817 --> 31:27.619
with fund investments.

31:27.619 --> 31:30.221
Thanks again. We'll see you next time.

Listen to the podcast version